Privacy Policy
At Mentaryx Drift, protecting your personal information isn't just a legal obligation—it's fundamental to building the trust that makes advanced financial analysis possible.
Last Updated: December 2024Information We Collect
When you engage with our financial analysis platform, we collect information through several channels. Your account registration provides us with basic identification details, while your interaction with our learning programs generates valuable usage data that helps us refine our educational approach.
Financial Data Collection
Our advanced analysis techniques require specific financial information to provide meaningful insights. This includes investment portfolios, risk tolerance assessments, and historical transaction data when voluntarily provided. We never access your actual bank accounts or trading platforms without explicit authorization.
How We Use Your Information
Every piece of information we collect serves a specific purpose in delivering superior financial education and analysis services. We've structured our data usage around three core principles: enhancing your learning experience, improving our analytical capabilities, and maintaining secure platform operations.
| Data Type | Primary Use | Retention Period |
|---|---|---|
| Account Information | Service delivery and personalization | Duration of account plus 7 years |
| Learning Analytics | Program improvement and customization | 3 years from last activity |
| Financial Analysis Data | Personalized insights and recommendations | 5 years or until withdrawal consent |
| Communication Records | Support quality and compliance | 7 years for regulatory compliance |
Personalization Engine
Our sophisticated algorithms use your learning patterns and analysis preferences to customize content delivery. This means the financial concepts you struggle with receive additional reinforcement, while areas of strength allow for accelerated progression through advanced topics.
Data Sharing and Third Parties
We maintain strict control over your personal information and never sell data to third parties for marketing purposes. However, delivering comprehensive financial education requires partnerships with specialized service providers who operate under stringent data protection agreements.
Authorized Data Sharing
Each third-party relationship includes comprehensive data processing agreements that limit usage to specified purposes and require equivalent security measures. We regularly audit these partnerships to ensure continued compliance with our privacy standards.
Your Privacy Rights
Australian privacy legislation grants you significant control over your personal information. We've designed our systems to make exercising these rights straightforward while maintaining the integrity of your ongoing financial education journey.
Access and Control
You can request a complete copy of your personal data within 30 days, including learning progress, analysis history, and communication records. Our data export includes human-readable summaries alongside technical data formats, making it easy to understand exactly what information we maintain.
Data Portability
When requesting data export, you'll receive structured files containing your learning analytics, analysis preferences, and progress tracking. This format enables easy transfer to other platforms while preserving the continuity of your financial education journey.
Correction and Deletion
Inaccurate information can be corrected through your account dashboard or by contacting our privacy team directly. For data deletion requests, we provide granular options—you might choose to remove financial analysis data while preserving learning progress, or request complete account deletion with secure data destruction.
Data Security and Protection
Financial information demands the highest security standards. Our multi-layered protection system combines industry-leading encryption with behavioral monitoring and regular security assessments conducted by independent cybersecurity firms.
Technical Safeguards
All data transmissions use TLS 1.3 encryption while stored information benefits from AES-256 encryption at rest. Our Australian-based servers operate within secure facilities with biometric access controls and 24/7 monitoring. Regular penetration testing ensures our defenses evolve with emerging threats.
Access Controls
Employee access to personal information follows strict need-to-know principles. Our team members complete comprehensive privacy training and operate under individual access credentials that log all data interactions. Automated systems flag unusual access patterns for immediate investigation.
Incident Response
In the unlikely event of a data breach, our response protocol includes immediate containment, thorough investigation, and notification to affected users within 72 hours. We maintain cyber insurance and work with leading forensic specialists to minimize impact and prevent recurrence.
International Data Transfers
While our primary infrastructure remains in Australia, certain specialized services require international data processing. These transfers occur exclusively with countries maintaining adequate privacy protections or under specific contractual safeguards that ensure equivalent protection levels.
Educational content delivery networks may temporarily cache anonymized usage patterns internationally to optimize performance. However, personally identifiable information and detailed financial analysis data remain within Australian jurisdictions unless you explicitly consent to alternative arrangements.
Children's Privacy
Our advanced financial analysis programs target adult learners and professionals. We don't knowingly collect personal information from individuals under 18 years of age. If a parent or guardian becomes aware that their child has provided personal information, we will delete such information immediately upon notification.
Educational institutions seeking to incorporate our content for older students must provide appropriate consent documentation and ensure compliance with applicable student privacy regulations.
Cookies and Tracking Technologies
Our platform uses cookies and similar technologies to enhance your learning experience and analyze platform performance. Essential cookies enable core functionality like maintaining your login session and remembering your analysis preferences across visits.
Cookie Categories
You can control cookie settings through your browser preferences, though disabling essential cookies may limit platform functionality. Our cookie banner provides granular control over optional tracking technologies while preserving core service capabilities.
Policy Updates and Changes
Privacy regulations and best practices evolve continuously, requiring periodic updates to our privacy policy. Significant changes receive individual notification via email, while minor clarifications are announced through our platform notifications system.
We maintain a changelog of all policy modifications, including effective dates and summaries of key changes. This transparency ensures you understand exactly how our privacy practices develop over time and can make informed decisions about your continued participation.
Notification Process
Material changes to data collection, usage, or sharing practices trigger a 30-day advance notice period. During this time, you can review changes, ask questions, or modify your privacy preferences before new terms take effect.
Privacy Contact Information
Questions about our privacy practices or exercising your data rights?
Email: [email protected]
Address: 3/104 Little Malop St, Geelong VIC 3220, Australia
Phone: +61740815100
We respond to privacy inquiries within 5 business days and provide resolution within 30 days for most requests.